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aliaskorea
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CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 1:17 pm

Hi,

First, Please understand my english skill.

I have a CCR2004-16G-2S+PC version's technical inquiry.
Incluse users who are using CCR2004-16G-2S+PC, please reply.

Please will uploading a captured image. - /system health print

I have a CCR1009-7G-1C-1S+PC and 6 May purchased CCR2004-16G-2S+PC

CCR1009 is about 57'C in full load but not more than heat CCR2004.
CCR2004 full load 82’C, Idle 67’C

Will there be any problems in use?

I think CCR2004’s CPU temperature is some high.
CCR2004 is high CPU temperature, but the heatsink is not high warm.

May it seems an assembly problem, such as a heatsink installation problem or a thermal grease problem?
(ex/ Heat sink and CPU is not stick close)

I'm a little worried because I asked a technical inquiry about the heat problem of the CCR1009 of a similar form factor in the 2018 year.

The CCR1009, I use now has no issues and was new purchased at last year. (Exchange from CCR1036)

Fortunately, CCR2004 is good working yet just only have high temperature.

If it have a system issue, it must be replaced within about 2 weeks from the seller.
But when RMA unfortunately, I will may pay return cost, so need an exact answer please.


Thanks.
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chechito
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 4:33 pm

i think 80+ °C its a worrisome temperature

if back heatsink fins are not hot definitibly there is a problem with thermal interface between chip and heatsink

in /system routerboard have you updated bios/firmware to same version as routeros ?
 
aliaskorea
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature  [SOLVED]

Mon May 16, 2022 4:35 pm

I am solved. The thermal grease was reapplied after MikroTik support.
The temperature is down max 10~20'C

I leave a feedback about this.

Thank you so much.
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aliaskorea
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 4:37 pm

i think 80+ °C its a worrisome temperature

if back heatsink fins are not hot definitibly there is a problem with thermal interface between chip and heatsink

in /system routerboard have you updated bios/firmware to same version as routeros ?
I am solved. firmware is updated.

Thanks.
 
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chechito
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 4:42 pm

thank you for sharing so detailed info

can you please confirm CPU clock configured on /system routerboard ?
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 4:45 pm

thank you for sharing so detailed info

can you please confirm CPU clock configured on /system routerboard ?
Smart question!
 
aliaskorea
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 5:06 pm

thank you for sharing so detailed info

can you please confirm CPU clock configured on /system routerboard ?

routerboard: yes
model: CCR2004-16G-2S+
serial-number:
firmware-type: al64
factory-firmware: 7.1.4
current-firmware: 7.1.4
upgrade-firmware: 7.2.3

CPU clock is not appeared.
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 5:13 pm

/system routerboard settings print
 
aliaskorea
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 5:39 pm

/system routerboard settings print
It's same.

auto-upgrade: no
baud-rate: 115200
boot-delay: 2s
enter-setup-on: any-key
boot-device: nand-if-fail-then-ethernet
boot-protocol: bootp
enable-jumper-reset: yes
force-backup-booter: no
silent-boot: no
protected-routerboot: disabled
reformat-hold-button: 20s
reformat-hold-button-max: 10m
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 5:41 pm

If nothing appear, or is the default cpu value, or is auto, or the device do not support multiple cpu frequencies.
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Mon May 16, 2022 5:43 pm

I am solved. firmware is updated.

Is NOT updated, still 7.1.4
/sys routerboard upgrade
 
MrV98
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Tue May 31, 2022 11:14 am

I would be very interested to know whether one could actually clock the PC version of the CCR2004 to 1.7Ghz like the Actively cooled version
 
aliaskorea
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Sat Jun 04, 2022 4:44 pm

I would be very interested to know whether one could actually clock the PC version of the CCR2004 to 1.7Ghz like the Actively cooled version

The menu seems not appeared.
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CoMMyz
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Wed Aug 31, 2022 7:03 pm

We have had the same exact router model - and the CPU was overheating 103C at IDLE !!!

After reapplying thermal paste now the CPU is at 77C - a huge improvement.

We will replace paste with thermal pads for added efficiency.
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Fri Sep 02, 2022 4:56 am

We will replace paste with thermal pads for added efficiency.
It's actually better to use a high quality thermal paste than pads. (Be it silver or ceramic based, would not recommend any of the liquid metal products for use in a router as there can possibly be issues with reactions with the metals)

Pads are normally used when there is a bit of a gap between the heat sink and the component to be cooled (often used on ram chips to help cool them as they don't normally generate excessive heat). Pads also have a lower heat transfer ability.

The alternative to pads if you want there are thermal sheet products that are reusable, but I wouldn't recommend them mostly for their cost, and a high quality paste is usually more effective.
 
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Sun Sep 25, 2022 3:27 pm

I just received s/n HD4086ZNPMY/236 and it shuts dwon after a short period of use. So soon I have no tbeen able to log in.
 
CoMMyz
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Re: CCR2004-16G-2S+PC version's technical inquiry - Temperature

Sat Oct 22, 2022 1:34 pm

We will replace paste with thermal pads for added efficiency.
It's actually better to use a high quality thermal paste than pads. (Be it silver or ceramic based, would not recommend any of the liquid metal products for use in a router as there can possibly be issues with reactions with the metals)

Pads are normally used when there is a bit of a gap between the heat sink and the component to be cooled (often used on ram chips to help cool them as they don't normally generate excessive heat). Pads also have a lower heat transfer ability.

The alternative to pads if you want there are thermal sheet products that are reusable, but I wouldn't recommend them mostly for their cost, and a high quality paste is usually more effective.
You are probably right - currently we are using thermal pads and temps are 44board and 57Ccpu on idle - again a bigger improvement than 77C and 103C on idle

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